How to Restart Finalization Batch Run After PC Crash
For example, this month 6/30 – there was a batch 1989 that was being finalized when a PC crashed on the user. When they went to try to finish it. They received the following message.
First step was to go to this session. Find the year and Batch # and change the Finalize Run Stat. to Free and Save.
The next step is to run below.
We ran a trial balance after this and it was still off.
Next we ran.
Then.
Next. Again.
Lastly,
When we ran the Print Trial Balance it finally matched to what Finance expected.